Refund Policy
We want you to be completely satisfied with your purchase. Learn about our return and refund process.
Returns
2-Day Return Policy
We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.
Eligibility Requirements:
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Item must be in the same condition as received
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Unworn or unused with tags
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In original packaging
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Receipt or proof of purchase required
How to Start a Return:
Contact us at
Return Address:
House:1348, Road:13/A Avenue:3 Mirpur DOHS, Dhaka, 1216, Bangladesh
Important Notes:
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Returns must be requested before sending items back
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International shipping may take longer than expected
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We'll provide return shipping labels for accepted returns
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (food, flowers, plants)
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Custom products (special orders, personalized items)
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Personal care goods (beauty products)
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Hazardous materials, flammable liquids, or gases
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Sale items or gift cards
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return to let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days.
Processing Time:
Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, please contact us at
Questions About Returns?
You can always contact us for any return questions at